Voiding Reconciled Payment

Issue:

  1. The payments are made against the invoices in the payment manager screen.
  2. These payments have been cleared but the payment status is shown as reconciled.
  3. Now I want to void the payment but cannot do so as void payment checkbox is disabled

Solution

  • Unreconciled the transaction in cash management.
  • Then void option will be available in AP payment actions window.

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